Evergage Blog

Ideas and Strategies for Real-Time Personalization
Content Marketing Opportunities to Explore: Stats Roundup

Content Marketing Opportunities to Explore: Stats Roundup

April 27, 2017 by

In today’s digital landscape, we just have to spend a few minutes searching the internet to find any information we need. It’s becoming easier than ever to find answers to tough questions. And very often we find those answers thanks to content marketing. Companies of all shapes and sizes are using content to educate their audience and provide value. According to Content Marketing Institute, 88 […]

96% of Marketers Agree that Personalization Advances Customer Relationships [Infographic]

96% of Marketers Agree that Personalization Advances Customer Relationships [Infographic]

April 25, 2017 by

There is a lot of data out there telling us that consumers expect personalized experiences. For example, Infosys found that 74% of customers feel frustrated when website content is not personalized. According to Forrester, 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized service or experience. With all this information about how consumers feel about […]

Transparency in an Age of Machine Learning

Transparency in an Age of Machine Learning

April 20, 2017 by

In my update on March 22nd, when we introduced Evergage SmartBundle, I mentioned I’d be writing a more detailed blog post on why we believe, when it comes to marrying transparency with machine learning, Evergage stands apart from every other marketing technology vendor. For those of you anxiously waiting, this is that post. From our customers and prospects to analysts and media, these days it se […]

Why E-Commerce Merchandisers Should Care About Personalization

Why E-Commerce Merchandisers Should Care About Personalization

April 18, 2017 by

These days, consumers expect personalized digital experiences. Forrester found that 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized service or experience. And according to Infosys, 59% of customers say that personalization influences their shopping decisions. When many think about e-commerce personalization, they think about product recommendations. […]

How Evergage Crashed the Adobe Summit This Year

How Evergage Crashed the Adobe Summit This Year

April 13, 2017 by

If you didn’t hear, we weren’t invited back to the annual Adobe Summit in Las Vegas. It seems Adobe has caught on that we’re a competitor! So, instead of exhibiting inside, we decided to do some street marketing outside the venue — a little “guerrilla marketing,” if you will. Why did we do this, you might ask? We wanted to raise attention about claims Adobe makes about its solution for […]

How One Retailer Leverages Shopper Intent Across Its Site

How One Retailer Leverages Shopper Intent Across Its Site

April 11, 2017 by

Many retailers are familiar with this challenge: You have a diverse assortment of products on your site that cater to different audiences. You want to promote a specific category of products across the site, but you worry that if a visitor who doesn’t care about that category sees these promotions, she may decide that your site doesn’t interest her and move on to another site. Beyond tradition […]

Evergage Named a Strong Performer Among Digital Intelligence Platforms

Evergage Named a Strong Performer Among Digital Intelligence Platforms

April 6, 2017 by

I am proud to announce that Evergage has been named a “Strong Performer” in “The Forrester Wave™: Digital Intelligence Platforms, Q2 2017” report. Drawing from an initial field of 117 technology providers, as identified in Forrester’s Feb. 17, 2017 “Vendor Landscape: Digital Intelligence Technology Providers You Should Care About” report, Forrester identified the 10 most significan […]

Introducing Campaign Scheduler & Debugger

Introducing Campaign Scheduler & Debugger

April 3, 2017 by

Our engineering team is pretty incredible. Their work has helped Evergage further solidify our status as the premier real-time personalization platform by deepening our machine learning capabilities, adding numerous new cross-channel features, and continuously improving existing features. Today, we are pleased to announce two more important product enhancements: a new way to schedule campaigns and […]

What Digital Can Learn from a Good In-Store Shopping Experience

What Digital Can Learn from a Good In-Store Shopping Experience

March 30, 2017 by

Let me tell you a quick story that I’ve shared before on this blog but is still relevant today. For 10 years I walked into the same department every six months, buying business suits and clothing. Each visit, I started from scratch on my own, lost, trying to navigate a maze of racks. A couple years ago, I started working with a personal shopper. He keeps a database of everything I have bought an […]

What Adobe Doesn’t Want You To Know About Real-Time Personalization

What Adobe Doesn’t Want You To Know About Real-Time Personalization

March 28, 2017 by

According to Kristin Lemkau, CMO of JPMorgan Chase, “Achieving personalization at scale is the biggest and most important challenge for us to get right.” Her point is one that I think many marketers will agree with: these days, if marketers aren’t leveraging personalization, it’s not because they haven’t identified the business need for it. Instead, many marketers are struggling to execu […]

Get the Most Out of Your Personalization Platform with Evergage eCampus

Get the Most Out of Your Personalization Platform with Evergage eCampus

March 24, 2017 by

I am proud to announce that we recently launched Evergage eCampus, our new online learning portal! The portal is for Evergage customers and partners (login request) seeking to develop the skills to be successful with personalization and Evergage. With eCampus, you can take courses, complete quick checks, and practice what you’ve learned in labs. You complete courses at your own pace and when […]

Cross-Category, Machine Learning Recommendations

Cross-Category, Machine Learning Recommendations

March 22, 2017 by

Once limited in scope to academic institutions, think tanks and highly technical organizations, the concept of machine learning has thrust itself into the lexicon of those who help facilitate digital customer experiences – marketers, merchandisers and product managers. And rightly so, because the potential implications and benefits are enormous. In training computers to efficiently process unfa […]

4 Ways to Use Personalization on Your Media or Entertainment Site

4 Ways to Use Personalization on Your Media or Entertainment Site

March 17, 2017 by

As a marketer in the media, publishing or entertainment industry, you know how important your website is for your business. You likely have a sizable budget to drive traffic to your website in the hopes that you can either gain page views to earn ad revenue, or convert visitors into paying customers, or both. Many of your marketing tactics are focused on driving those page views and conversions. P […]