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Evergage Blog

Ideas and Strategies for Real-Time Personalization
Save Time and Gain New Insights with Recent Evergage Product Enhancements

Save Time and Gain New Insights with Recent Evergage Product Enhancements

August 15, 2017 by

As someone who works in product marketing at Evergage, I’m in an enviable position. Not only do I get to work for a company who’s built the industry’s premier real-time personalization solution, but I also get an inside look at all the exciting updates our engineering team is working on. Although I can’t reveal all the details just yet, the capabilities and features on our near-term roadma […]

4 Use Cases for Personalizing Emails at Open Time

4 Use Cases for Personalizing Emails at Open Time

August 11, 2017 by

According to the Radicati Group, 269 billion emails are sent and received every day. While there are certainly other channels marketers can use to reach customers, 72% of consumers indicate that they still prefer email as their main method of communication. And, of course, email remains a relatively low-cost method of communication that marketers can use to build and maintain relationships with cu […]

Evergage Series C Funding Announcement: Poised for Growth

Evergage Series C Funding Announcement: Poised for Growth

August 9, 2017 by

At Evergage, we know that the future of the internet is personalized. Personalization will play an increasingly important role in all digital (and human) interactions as consumers demand to be treated as individuals and marketers recognize the impact personalization has on the customer experience (and the bottom line). The most successful companies are those that recognize each customer and prospe […]

How to Conduct Initial Research for Your Personalization Strategy

How to Conduct Initial Research for Your Personalization Strategy

August 1, 2017 by

When it comes down to it, your personalization strategy will only be as successful as the effort you apply. While it is certainly possible to see impressive results without a real strategy in place – simply by implementing campaigns here and there when you spot opportunities – a broader, long-term strategy can help you realize success over time. Even if it is simplistic, a defined strategy wil […]

Avoid Personalization “Point Solution” Headaches with Evergage

Avoid Personalization “Point Solution” Headaches with Evergage

July 25, 2017 by

As a marketer, do you often feel that you spend more time wrangling marketing technology than actually doing your job? That may be due to the overwhelming number of technology choices available to marketers now — a number that seems to be growing by the day. Scott Brinker’s yearly marketing technology graphic this year included 5,831 solutions — up from 3,874 last year and 1,800 in 2015. Mos […]

Financial Services Firms Need Personalization: Stats Roundup

Financial Services Firms Need Personalization: Stats Roundup

July 11, 2017 by

When it comes to marketing in a modern age and keeping up with emerging technologies and shifting consumer trends, financial services has often lagged behind other industries. These days, people expect a tailored customer experience from the brands they do business with – one that is both helpful and enjoyable. More and more companies are providing personalized experiences across digital and in- […]

Breaking Down Forrester’s Definition of Personalization

Breaking Down Forrester’s Definition of Personalization

June 30, 2017 by

Last week, James McCormick, Principal Analyst at Forrester Research, was a guest presenter for a webinar with our CEO, Karl Wirth, entitled “Digital Intelligence: The Key to Delivering Personalized Customer Experiences.” In the webinar, they explored a key challenge facing marketers across industries: the experience delivery gap, originally identified by Bain and Company back in 2005. Back the […]

So You Think You Know Personalization? [Quiz]

So You Think You Know Personalization? [Quiz]

June 27, 2017 by

When it comes to personalization, consumer expectations have changed. In fact, 78% of consumers will only respond to offers if they have been personalized based on their previous engagement with your brand. No matter what industry you’re in, from B2C e-commerce to B2B technology to financial services, the only way to truly market to a consumer nowadays is by giving her a unique buying experience […]

The 6 Marketing Channels You Should Be Personalizing

The 6 Marketing Channels You Should Be Personalizing

June 23, 2017 by

It isn’t enough to master your marketing communications through one channel if your current or prospective customers engage with you in many different channels. And for most companies, it is pretty safe to assume that they are. The typical digital consumer now owns 3.64 connected devices. Forrester predicts that by 2021, 40% of in-store sales will be influenced by the internet. And even in fina […]

Top 5 Reasons to Attend the Evergage Personalization Summit 2017

Top 5 Reasons to Attend the Evergage Personalization Summit 2017

June 1, 2017 by

General registration is now open for the fourth annual Evergage Personalization Summit. This year’s theme is Demystifying Machine Learning. Over 300 marketers, product managers and customer experience professionals will gather at Boston’s historic Park Plaza Hotel on September 14th to delve into the current and future of 1:1 personalization in the age of machine learning. Not sure if the Perso […]

4 Takeaways from Forrester’s Digital Transformation Event

4 Takeaways from Forrester’s Digital Transformation Event

May 22, 2017 by

Earlier this month, I attended Forrester’s Digital Transformation event in Chicago. Aside from being in my old stomping grounds for a few days, it was interesting to hear different perspectives on how companies are trying to keep pace with rapidly evolving customer expectations. Representatives from the NBA, Bloomingdale’s, Nespresso, AIG, GE, Visa and many others were kind enough to share how […]

The State of Personalization in 2017

The State of Personalization in 2017

May 4, 2017 by

The world of personalization is rapidly evolving. Consumer expectations of what a great experience looks like regularly change based on the interactions they have with other brands. And technology continues to improve to deliver more impressive one-to-one personalized experiences in real time. It is understandably difficult for most marketers to keep up with all this evolution.   At Evergage, we […]

96% of Marketers Agree that Personalization Advances Customer Relationships [Infographic]

96% of Marketers Agree that Personalization Advances Customer Relationships [Infographic]

April 25, 2017 by

There is a lot of data out there telling us that consumers expect personalized experiences. For example, Infosys found that 74% of customers feel frustrated when website content is not personalized. According to Forrester, 77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized service or experience. With all this information about how consumers feel about […]