E-commerce Optimization

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Ideas and Strategies for Real-Time Personalization
The Personalization Technology Build vs. Buy Conundrum, Part 2

The Personalization Technology Build vs. Buy Conundrum, Part 2

December 12, 2017 by

When businesses first start thinking about incorporating personalization into their strategies, one of the first decisions they must make is whether to build or buy the underlying technology. Making the right decision depends on the unique needs of your business. There are a few questions that you should ask yourself to help assess these needs. I covered the first few questions in part 1 of this […]

What to Look for in Personalization Technology for 2018

What to Look for in Personalization Technology for 2018

December 8, 2017 by

As we come upon a new year, marketers everywhere are considering their marketing strategies for 2018, and many are finally thinking about pursuing personalization programs. If you have put off personalizing your customers’ or prospects’ digital experiences thus far, it may have been for any number of reasons: you haven’t felt that your company was ready for it, it seemed like too big of an u […]

Using Personalization to Optimize the Pricing Shown on Your Site

Using Personalization to Optimize the Pricing Shown on Your Site

December 5, 2017 by

Are you leaving money on the table…er, I mean, on your website? In today’s competitive landscape, best practices around pricing are always changing: how to price, how to present pricing, when to discount, how to show a discount, whom to show a discount to, etc. Mastering these elements that dictate what people ultimately pay for your products or services can become an art form. Luckily, to […]

Irrelevant Emails Are No Longer Acceptable to Consumers

Irrelevant Emails Are No Longer Acceptable to Consumers

November 30, 2017 by

We’ve reached the point in the year when marketers aren’t holding back on their outbound communications. I woke up on Black Friday to an absolute deluge of emails from essentially any retailer I’ve ever had any interaction with (or not), informing me of their incredible sales and promotions. Those emails continued into the rest of the day, the rest of the weekend and into this week as well. […]

The Personalization Technology Build vs. Buy Conundrum, Part 1

The Personalization Technology Build vs. Buy Conundrum, Part 1

November 28, 2017 by

As we at Evergage continue to meet and engage with some of the world’s largest retailers, financial services firms and technology providers, we inevitably run into situations where businesses are considering two different approaches to personalization: build in-house or buy a vendor solution. We understand the debate. Larger companies have teams of talented engineers who play a vital role in hel […]

How to Recognize and Convert Comparison Shoppers During the Holiday Season

How to Recognize and Convert Comparison Shoppers During the Holiday Season

November 22, 2017 by

While we haven’t reached Thanksgiving yet, we’re already deep into the holiday shopping season. During this time, many shoppers are on the hunt for one particular product. These shoppers are highly engaged — and often ready to convert. But before they buy, they want to shop around to find the best deal. As an e-commerce marketer, it’s essential to do everything you can to encourage those c […]

Out-of-Stock Pages: An Overlooked Holiday Shopping Necessity

Out-of-Stock Pages: An Overlooked Holiday Shopping Necessity

November 17, 2017 by

Black Friday and Cyber Monday are nearly upon us, so your holiday campaigns have likely been set for months. At this critical time of year, your campaigns are aimed at converting as much of your increased traffic as possible. Yet no matter how much time and effort have gone into planning inventory levels, you can’t plan for every potential situation. It’s likely that at some point during the h […]

The One-to-One Personalization Dream Is Now a Reality

The One-to-One Personalization Dream Is Now a Reality

November 15, 2017 by

Over the years I have spoken to thousands of marketers and digital professionals about their personalization efforts and their ideas for one-to-one personalization. Throughout those conversations, one important thing has stood out: marketers have a dream. They want to communicate with their customers and prospects as individuals at the one-to-one level across digital channels. They have had this d […]

The Data You Need for Personalization as Told By Your Thanksgiving Dinner

The Data You Need for Personalization as Told By Your Thanksgiving Dinner

November 10, 2017 by

If you want to personalize the experience on your website, mobile app, or any other channel so it is relevant to each individual, the first thing you need is the right data. It should be obvious why that is: because you can’t create a personalized experience if you don’t know anything about the person. But what data do you need to create a complete picture of an individual? In the spirit of Th […]

Don’t Let Adobe Dash Your Personalization Hopes and Dreams

Don’t Let Adobe Dash Your Personalization Hopes and Dreams

November 8, 2017 by

I speak with a lot of marketers about their current technology stack, and I’ve noticed that there are certain themes that come up again and again. Many marketers in large organizations use some kind of personalization technology, or they have colleagues in other divisions that do. Often, a person’s experiences with Adobe have set their expectations for what’s possible with personalization. C […]

Breathe New Life into Your CRO Program with these Testing Tips from Top Experts

Breathe New Life into Your CRO Program with these Testing Tips from Top Experts

November 2, 2017 by

Testing and conversion rate optimization (CRO) have been around for a long time. So most marketers — B2C and B2B alike — are already familiar with the importance of testing. They know why they need to test, the benefits that come from continuous optimization, and, at a minimum, the basics of designing successful tests. But testing can be more complicated than it appears. How do you decide what […]

How Machine Learning Scales One-to-One Personalization

How Machine Learning Scales One-to-One Personalization

October 27, 2017 by

The world of marketing is no stranger to buzzwords. While many marketing buzzwords words start off as real strategies or tactics that can improve a company’s marketing efforts, their meanings often become diluted the more they are used. Over the years, we’ve seen words like “sales enablement,” “social media,” “account-based marketing,” and even “personalization” become buzzword […]

Evergage Guardian – Machine Learning Analytics

Evergage Guardian – Machine Learning Analytics

October 25, 2017 by

Several months ago, we announced an ambitious and groundbreaking new capability of our real-time personalization platform called Evergage Guardian. Guardian harnesses the power of machine learning to help marketers and other business users sort through mountains of analytics data and determine which metrics need to be prioritized. We’d like to invite our customers to check out the new version o […]