We’re Hiring

The Evergage platform delivers real-time web personalization to more than 58 million web visitors, optimizing site conversions and customer success for over 80 organizations, including Experian, Gardener’s Supply Company, Millward Brown Digital, Palms Casino Resort, Publishers Clearing House and Wayfair, A BostInno 2013 “50 on Fire” and TechCrunch Disrupt finalist, Evergage's tools empower marketers and customer success teams with real-time dynamic content and inline messaging features, behavioral analytics and segmentation, and integrations with other top CRM and SaaS providers. Founded in 2010 as Apptegic, Evergage is located in the heart of Davis Square in Somerville. Join our team today!

 
 

Real-Time Marketing Consultant / Customer Success Manager  Apply Now »

Evergage is a leading edge technology platform that enables websites and SaaS applications to monitor visitor or user behavior, measure their engagement, and respond in real-time. When responding you can use click-stream behavior, usage patterns, demographic info, and other data to deliver relevant content.  Leading companies leverage Evergage to increase conversions, reduce churn, and remove friction from the sales funnel.

We are seeking a top performing customer success manager that will onboard new customers as well as manage our existing customer base. You’ll work closely with them, helping create and implement marketing and customer engagement strategies.  As you discover best practices and invent ways to use our technology, your ideas can be turned into thought leadership pieces that will establish your personal brand and help define how businesses use real-time marketing.

Role:

  • Onboard new customers by helping them implement and learn to use Evergage
  • Educate customers on real-time marketing best practices
  • Create and manage customer’s real-time marketing campaigns
  • Monitor customer health and engage unhealthy accounts
  • Responsible for ensuring customers are successful and don’t churn
  • Dig into complex customer business processes to get them maximum benefit from Evergage
  • Spend your days on the phone with customers doing all of the above

Requirements:

  • 2+ years in a customer facing role
  • Effective at communicating via Email and Phone
  • Digital Marketing experience (email, website, and other digital mediums)
  • Have a passion for making successful customers
  • Very organized and capable of managing projects
  • Ability to set customer expectations and keep them on task
  • Are creative and innovative
  • Familiar with web analytics and technologies
 

User Engagement Associate (Entry-Level)Apply Now »

Evergage is a leading technology platform that enables websites and SaaS applications to monitor visitor or user behavior, measure their engagement, and respond in real-time. When responding you can use click-stream behavior, usage patterns, demographic info, and other data to deliver relevant content.  Leading companies leverage Evergage to increase conversions, reduce churn, and remove friction from the sales funnel.

In addition to doing all those great things for our customers, we also use Evergage ourselves and are seeking a top-flight operations person to join our team and own internal usage of our product. You’ll work closely with the heads of marketing and customer success to design and implement message campaigns on our website as well as inside our product.  You’ll also be responsible for keeping documentation and other customer collateral up to date. 

This is a great opportunity to learn from industry leaders as well as join a hot start-up on the ground floor.  As Evergage continues to expand and grow there will be a lot of career growth opportunities for you. You’ll also learn a lot about emerging technologies, trends, and strategies for both marketing and customer success.  So, if you’re looking to join a great company to work for, get equity (stock options), learn a lot, and really boost your career, then let us know!

Role:

  • Work with marketing to design and implement message campaigns aimed at converting visitors to leads on our website
  • Work with customer success to design and implement message campaigns that onboard new customers as well as educate existing customers
  • Design and run tests and experiments (for customer success and marketing) to help us define best practices and strategies for using Evergage
  • Create and maintain videos and documentation

Requirements:

  • An eye for design – you don’t need professional design experience, but you do need to be creative and able to design great looking messages
  • Good writer – again no need for professional experience, but you will need be good at creating content for messages as well as documentation
  • Knowledge of HTML and CSS – these languages are required; bonus if you know other web languages (such as JavaScript).
  • Proven history of success at summer internships and/or full time positions
  • Very high GSD (get stuff done) attitude – we are a start-up and need someone committed to getting the job done

Note: This is an entry-level position so if your previous work experience is from internships only that is OK.

 

Sales Manager Apply Now »

We are looking for a proven inside sales person as the fifth member of our dynamic inside sales team. We are a fast-growing business that is looking for motivated people who want to be a part of making something big happen. This role comes with base pay plus commission and benefits.  
 
Job Description
 
The Sales Manager is responsible for qualifying leads, prospecting, and capturing new business for the Evergage platform within their Sales territory. The Sales Manager works closely with the Marketing team in strategizing creative new ways in capturing new leads and generating quality marketing content.
 
Role
  • Uncover new opportunities and manage prospects throughout the entire sales process
  • Proactively prospect, qualify, and grow sales territory of multiple clients simultaneously
  • Partner with Marketing to develop content for prospecting
  • Cultivate strong relationships with major online Advertisers and Agencies
  • Hit your monthly quota
  • Create and deliver new sales proposals and supply industry specific information
  • Consistently pitch new business to targeted clients
  • Become an industry expert within your Sales territory
  • Maintain a 3x your quota pipeline
 
 
Required
  • Self-starter, highly motivated, hard-working
  • Passion for hunting and closing
  • Excellent communication skills
  • Enjoys working an organization
  • Comfortable talking with VPs of Marketing, Sales, and Success
  • Enjoys building relationships over the phone
  • 2+ years direct experience selling online applications 
  • Knowledge of marketing automation, digital marketing
  • 2+ years of sales experience
 
Bonus
  • Expertise in some form of analytics, for example, web analytics
  • Expertise in online marketing
 
Career Opportunities
  • Senior Sales Manager
  • Sales Director
 
 

Front-End Software Engineer Apply Now » 

Evergage is a leading technology platform that enables websites and SaaS applications to monitor visitor or user behavior, measure their engagement, and respond in real-time. When responding you can use click-stream behavior, usage patterns, demographic info, and other data to deliver relevant content.  Leading companies leverage Evergage to increase conversions, reduce churn, and remove friction from the sales funnel.

 

We are looking for a front-end Software Engineer. Startup experience is highly desirable.

 

Required

  • Strong JavaScript development skills
  • Given UXD, able to accurately translate into working UI

Bonus

  • Experience with AngularJS or another modern framework such as Backbone or Ember
  • UXD skill - show us your portfolio!

 

 

Full Stack Software Engineer Apply Now » 

Evergage is a leading technology platform that enables websites and SaaS applications to monitor visitor or user behavior, measure their engagement, and respond in real-time. When responding you can use click-stream behavior, usage patterns, demographic info, and other data to deliver relevant content.  Leading companies leverage Evergage to increase conversions, reduce churn, and remove friction from the sales funnel.

 

We are looking for an experienced Software Engineer who is able to tackle anything and everything related to building and operating a modern web-scale system. You are equally comfortable with front-end, back-end or infrastructure. Startup experience is highly desirable.

 

Required

  • JavaScript
  • Modern Java

Bonus

  • MongoDB

 

 

Support Engineer Apply Now »

We are building a world class Customer Success group by innovating how businesses communicate and engage users of SaaS applications. This includes a top-notch support process as well as getting customers setup and seeing value quickly.  The right person will fill a critical role at Evergage where you’ll be responsible for supporting customers with their technical needs and assisting during the implimentation of Evergage. In addition to working with our customers this role will provide an excellent opportunity for you to learn how to scale and build out a customer support organization in a start-up and provide opportunity for advancement as we grow.

Role

  • Help customers implement Evergage
  • Work closely with Customer Success Managers to build engagement campaigns
  • Respond to email and phone support
  • Assist sales with free trials
  • Join sales calls as needed to explain implementation and set-up
  • Manage technical components of large services contracts
  • Assist with technical documentation 
  • Help maintain knowledge base
 
Background/Skills
  • Technical (Javascript, Regex, JQuery, HTML, CSS)
  • 2+ years experience in a customer facing role
  • Passionate about customers and the user experience
  • Excellent communication skills

 

 

Customer Success Associate Apply Now »

Evergage is a venture backed start-up that loves to reward top performers, so if you're looking for an entry level position with huge potential for career growth then this role is for you. We're looking for someone to work closely with our Customer Success Managers by helping them execute on customer success strategies.  To be successful in this role you will need a solid understanding of HTML and CSS and the desire to learn more.  

Role

  • Impliment messagess and dynamic content on customer websites
  • Trouble shoot CSS and HTML styling and message position problems
 
Background/Skills
  • Technical Required (HTML, CSS)
  • Technical - Not required but helpful (Javascript, Regex, JQuery)
  • Passionate about customers and the user experience
  • Excellent communication skills

 

Business Development Rep Apply Now »

The Business Development Representative (BDR) is responsible for market development, outbound prospecting, qualifying prospects and scheduling product demonstrations for Sales Managers.  The BDR will leverage various research tools, technologies, relevant content, strategies and tactics to identify ideal prospects and usher them into our funnel.  The BDR will work closely with Evergage Sales Managers, understand their respective sales territories and systematically go after the markets we serve and the companies we target.  

Role

  • Uncover new opportunities and manage prospects through the early stages of the sales process
  • Prospect, qualify, and schedule product demonstrations for the Sales Manager
  • Partner with the Sales Managers to learn about their respective sales territories, craft target lists and develop strategies and tactics for prospecting
  • Hit activity-based KPI’s.  Make at least 50 prospecting calls per day and send at least 100 emails
  • Book at least 10 product demonstrations every week
  • Cultivate a strong relationship with Marketing.  Leverage content and other resources to outperform KPI’s
  • Understand the space Evergage is in, how to speak the language of our target audience and why we are better than our rivals
  • Become a Marketing technology and persona-based web personalization expert
  • Maintain a positive attitude and an abundance mentality
  • Be a trusted advisor
 
 

 

Four Reasons to Join Our Team

Impact

Create the next generation solution for customer engagement and retention

People

Very smart. Like to get things done. Work as a team. 

Values

Our values are important to us.  Ask us about them.  Hold us to them.  

Focus

We use cutting edge technology, but we are focused solving our customers' pressing problems.

 

We would like to talk with you. Please contact us here .

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