SaaS/Technology

Evergage Blog

Ideas and Strategies for Real-Time Personalization
B2B Personalization Strategy: Treat the Buyer’s Journey Like a Bingo Card

B2B Personalization Strategy: Treat the Buyer’s Journey Like a Bingo Card

February 12, 2019 by

In a blog post I wrote at the end of last year, I explained how to prioritize your personalization campaign ideas so you can achieve the quickest time to value. This is a good approach to ensure your efforts deliver an ROI, but you’ll also want to think more broadly about the buyer’s journey at the same time. If all of your campaigns are at the top of the funnel, even if they are effective cam […]

The B2B Buyer Journey is Unique for Everyone, so You Need to Personalize

The B2B Buyer Journey is Unique for Everyone, so You Need to Personalize

February 5, 2019 by

Throughout the years, a lot of time has been spent on the concept of “journeys.” Just do a quick Google search for “customer journey” or “buyer’s journey” to see all the different ways marketers have tried to simplify the concept. And while the traditional linear buyer’s journey is useful in helping us broadly understand the different steps involved in a typical purchase decision, […]

Improve Onboarding and Trial Conversion Speed with Personalized Emails

Improve Onboarding and Trial Conversion Speed with Personalized Emails

January 15, 2019 by

In the SaaS world, getting users to understand the value of your platform and adopt it into their daily lives is of utmost importance. When prospects take a free trial, you want them to quickly see how easy your solution is to use and why it is worth the investment. And when new customers sign on, you want to do everything you can to usher them through the onboarding steps that will ensure their s […]

Getting Ready for Personalization for B2B Marketing in 2019

Getting Ready for Personalization for B2B Marketing in 2019

December 26, 2018 by

In the last few days of 2018, you’re probably looking forward to the new year and taking some time to firm up your 2019 marketing strategy. I know there’s a lot to consider, but ask yourself: what role does personalization play in your plan? Are you looking to deliver personalized experiences on one or more of your digital channels: website, mobile, email, in-app? It’s likely in your plan so […]

10 Articles to Get You Up to Speed on Email Personalization for 2019

10 Articles to Get You Up to Speed on Email Personalization for 2019

December 18, 2018 by

We found in our annual survey this year that three out of four marketers are personalizing their communications in email — which makes email the most personalized channel. This is great news, because with the volumes of email we all sift through every day, it doesn’t make sense to send irrelevant emails that will only serve to annoy your prospects and customers. But are marketers really doing […]

How to Use Personalization to Boost Your ABM Efforts Throughout the Sales Process

How to Use Personalization to Boost Your ABM Efforts Throughout the Sales Process

October 23, 2018 by

Many marketers I work with are tasked with creating both personalization and account-based marketing (ABM) programs for their organizations. A common mistake when starting out on this journey is to separate the efforts for personalization and ABM. I’ve found that personalization and ABM can and should work together to help accomplish a company’s objectives throughout the sales process — from […]

How We Significantly Improved the Conversion Rate of Our Demo Request Lead Form

How We Significantly Improved the Conversion Rate of Our Demo Request Lead Form

September 28, 2018 by

The argument over whether or not to gate content is a hotly debated issue in the world of demand generation. Gating your content refers to the practice of requiring visitors to provide you with personal information before they can access your content. While gated content can help generate leads for your sales team, there are also plenty of drawbacks. We recently decided to ungate the majority of o […]

What Actions Can Be Used to Trigger an Email?

What Actions Can Be Used to Trigger an Email?

September 11, 2018 by

The more relevant your email is to a recipient, the more likely the person is to open it. This may seem pretty obvious. With so many emails cluttering our inboxes, why would we waste our time on anything we don’t care about? Sending triggered emails is one great way to ensure your emails are relevant. If you take a quick look through your inbox, you’ll likely find at least one example of the m […]

Trends in ABM: 4 Takeaways from #FlipMyFunnel 2018

Trends in ABM: 4 Takeaways from #FlipMyFunnel 2018

August 21, 2018 by

Earlier this month, I attended the #FlipMyFunnel conference in Boston. It was a great event, sponsored by Terminus, focused on account-based marketing for sales and marketing professionals in the B2B (predominantly tech) sector. The theme of the conference was “Humanizing B2B.” It was all about humanizing interactions with customers and prospects in a technologically advanced world. Various ke […]

6 Ideas for Delivering Content Recommendations from Real Companies

6 Ideas for Delivering Content Recommendations from Real Companies

August 17, 2018 by

Have you ever wanted to start a new book or take on a new binge-watch, but couldn’t decide what to choose? There’s a lot of content out there and you need to sift through it all to find something you’ll enjoy. So if you’re like most people I know, you turn to your network of family, friends, colleagues, or internet acquaintances for help. They know what you like, so you ask them to suggest […]

Take Your Customer Success Program to the Next Level with Personalization

Take Your Customer Success Program to the Next Level with Personalization

August 9, 2018 by

Every company wants its customers to be successful. Every company wants its customers to have good experiences, accomplish what they’re looking to accomplish, find value in the product or service they’ve purchased, and become long-term, loyal advocates. Companies typically employ a variety of tools and techniques to keep their customers happy and successful. But many don’t consider how they […]

How Citrix Uses Evergage to Improve Demand Generation

How Citrix Uses Evergage to Improve Demand Generation

July 20, 2018 by

Let’s be honest: we’re all busy. As a business professional, when you’re researching a new product or service, you want the best solution for your organization — but you don’t want to waste time looking for it. You have lots to do and can’t dedicate hours and hours to sifting through website content to find answers to all of your questions. Unfortunately, however, that is what you have […]

B2B Marketers: What Netflix Can Teach You About Engagement

B2B Marketers: What Netflix Can Teach You About Engagement

July 17, 2018 by

There’s a reason Netflix, YouTube, and Hulu all have autoplay enabled on their platforms — it encourages engagement. Whether it’s the next episode in a series or a recommended piece of content, their goal is simple: keep you watching. They show you something they think will be relevant to you based on everything they have learned about your interests to encourage you to stick around. Digital […]

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